What I need to question from American Airways is are you able to fellas be sure to waive this price for us. I realize I named in today and paid different, but should you fellas can please help us out, that may necessarily mean quite a bit for our spouse and children In this particular holiday.
Hi my identify is larneta and i flew with American Airways for The very first time to carry out a suprise bridal shower for my ally,but After i landed my baggage was not there.they sent my baggage to Wisconsin. Ihad Every thing for the suprise bridal shower in those bags.I couldnt work out why they the place in Wisconsin And that i didnt treatment I just wanted them being in which I was straight away.So I had to cancel all the things. All her family members and his family and friends.I had been pretty much crying from the airport she didnt even know I had been there I came early just for the suprise.
I also wish to touch upon the excellent service AA features into the handicapped. I am eighty four yrs aged and now need to have wheelchair help to have close to in the airports. I used to be stunned and delighted within the help I been given, as well as at the attitudes in the people who assisted me With all the wheelchair aid, and also the motorists of your handicap carts in Charlotte airport. They were all so helpful and really welcoming in addition.
There was no gate ready for us and we waited a hour in advance of just one was Prepared. Which was not what we anticipated.
My spouse And that i recently took a visit to your Virgin Islands and returned on 3/eleven/13. Our Flight dwelling on American Eagle flight 4891 was delayed for take-off from St Thomas to San Juan. We were imagined to capture a connecting flight, American Airways flight 1454 from San Juan to JFK in Ny following a 2 hour layover. We have been reassured in St. Thomas that we would make our link and that the plane would look forward to the connecting passengers. Whenever we arrived in San Juan we found out our flight experienced presently taken off. In wanting to check these guys out take care of this we have been scolded for visiting the Erroneous counter (We were being sent by an American Eagle employee towards the American ticket counter). Surprisingly although, Despite the fact that we experienced dedicated that “faux pas,†he was able to print a Jet Blue ticket from his American terminal! Fortunately we were being last but not least on our approach to our place – JFK in Big apple. After we requested about our baggage the American agent in San Juan wasn’t sure what to inform us. He said that they had in all probability missed the flight to JFK at the same time but to check when we arrived there. As we anticipated, our luggage didn't observe us to Big apple so we submitted a assert and were despatched on our way back again to Lisbon, CT 3 hrs from Ny. The following early morning, on three/11/13, we named American Airlines about our luggage and that’s in which the runaround began. We had been at first told that our bags Ought to have designed it to JFK that morning but they may not tell.
I want a credit rating for any flight we missed from Phoenix to Spokane. We skipped the flight since it took us so extensive to get thru customs. We ended up traveling from Mazatlan and going thru customs in Phoenix.
I appreciate you happen to be going through a merger and some personnel could be below thrilled, but this Mind-set should not be obvious to the buyers who are just contacting to get some help.
I didn't have any bags to check! Why does AA Customer Service carry on to lie about motives that the flight was overbooked? The ticket agent told me the flight was overbooked.
For those who took the time to rent capable individuals to operate on your Airways then Maybe you wouldn’t be within the money wherewithal that you just’re suffering from. Possibly you wouldn’t need to continually oversell your seats to ensure that passengers boycott your airline and use other far more trustworthy and dependable businesses which include Southwest or United.
I'm Keeping reservations for flights departing 26 Sep. I booked this flight in June. I am applying two vouchers as partial payment for these flights. I despatched the vouchers towards the handle presented in July.
right after arrival at airport I had been informed the flights were overbooked And that i could reach Dallas the next early morning although not to Las Vegas.
American Airways Shopper service hotline is definitely accessible and client pleasant. Sadly, You must wait approximately two minutes to talk to a buyer service representative. You need to listen to a protracted speech relating to recent updates.
So I’m sitting in one of the fucking late planes again.. Pilot suggests twenty five minute hold out about the fucking runway as a result of some
Lastly we acquired all of our luggage and of course one among my baggage was not there. As predicted it absolutely was lost, my sons automobile seat was shed. A similar ladies that experienced lied before explained that it had to be there, scanned in.